• TENANT CUSTOMER SERVICE SURVEY



      THE LEASE EXPERIENCE


      Property Complex SignOur Website or Facebook PageNational Real Estate Websites (Zillow.com, Apartments.com, etc)Current TenantOther


      Strongly AgreeAgreeNeutralDisagreeStrongly DisagreeOther/Comments

      Strongly AgreeAgreeNeutralDisagreeStrongly DisagreeOther/Comments


      Strongly AgreeAgreeNeutralDisagreeStrongly DisagreeOther/Comments

      Strongly AgreeAgreeNeutralDisagreeStrongly DisagreeOther/Comments

      THE PROPERTY


      Completely SatisfiedSomewhat SatisfiedSatisfiedDisagreeSomewhat DissatisfiedOther/Comments


      yesno

      MANAGEMENT TEAM


      Strongly AgreeAgreeNeutralDisagreeStrongly DisagreeOther/Comments

      Very ResponsiveSomewhat ResponsiveNot ResponsiveOther/Comments

      Strongly AgreeAgreeNeutralDisagreeStrongly DisagreeOther/Comments


      MAINTENANCE STAFF

      What is your perception of the maintenance team in the following areas?


      Always AvailableSometimes AvailableNever AvailableOther/Comments

      Usually Respond Within 1 HourTakes Days Before I Hear from ThemHave to Call the Office to get a ResponseOther/Comments

      Usually Fix the Issue the Same DayTakes Days Before Issues are FixedAlways Have to Contact the Office to get a Response from the Maintenance DepartmentOther/Comments


      yesno

      MAINTENANCE WORK


      Strongly AgreeAgreeNeutralDisagreeStrongly DisagreeOther/Comments

      Strongly AgreeAgreeNeutralDisagreeStrongly DisagreeOther/Comments

      Strongly AgreeAgreeNeutralDisagreeStrongly DisagreeOther/Comments


      yesno

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