• TENANT CUSTOMER SERVICE SURVEY



        THE LEASE EXPERIENCE


        Property Complex SignOur Website or Facebook PageNational Real Estate Websites (Zillow.com, Apartments.com, etc)Current TenantOther


        Strongly AgreeAgreeNeutralDisagreeStrongly DisagreeOther/Comments

        Strongly AgreeAgreeNeutralDisagreeStrongly DisagreeOther/Comments


        Strongly AgreeAgreeNeutralDisagreeStrongly DisagreeOther/Comments

        Strongly AgreeAgreeNeutralDisagreeStrongly DisagreeOther/Comments

        THE PROPERTY


        Completely SatisfiedSomewhat SatisfiedSatisfiedDisagreeSomewhat DissatisfiedOther/Comments


        yesno

        MANAGEMENT TEAM


        Strongly AgreeAgreeNeutralDisagreeStrongly DisagreeOther/Comments

        Very ResponsiveSomewhat ResponsiveNot ResponsiveOther/Comments

        Strongly AgreeAgreeNeutralDisagreeStrongly DisagreeOther/Comments


        MAINTENANCE STAFF

        What is your perception of the maintenance team in the following areas?


        Always AvailableSometimes AvailableNever AvailableOther/Comments

        Usually Respond Within 1 HourTakes Days Before I Hear from ThemHave to Call the Office to get a ResponseOther/Comments

        Usually Fix the Issue the Same DayTakes Days Before Issues are FixedAlways Have to Contact the Office to get a Response from the Maintenance DepartmentOther/Comments


        yesno

        MAINTENANCE WORK


        Strongly AgreeAgreeNeutralDisagreeStrongly DisagreeOther/Comments

        Strongly AgreeAgreeNeutralDisagreeStrongly DisagreeOther/Comments

        Strongly AgreeAgreeNeutralDisagreeStrongly DisagreeOther/Comments


        yesno

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